Shipping Coordinator

About Us: 

The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.

Quality milk and dairy products begin on the farm and continue through every step at Superior Dairy. Michigan Milk Producers Association’s family dairy farmers take pride in producing wholesome, nutritious milk with care and integrity. That commitment to quality carries forward as member milk is bottled and processed at Superior Dairy, MMPA’s wholly owned subsidiary in Canton, Ohio. Founded in 1922, Superior Dairy honors its Great Lakes heritage while delivering trusted dairy products to customers in 44 states.

Why you’ll love working here:

• Competitive salary
• Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
• Disability insurance
• Paid time off
• Employer-matched 401(k) retirement savings plan
• Personal and professional growth opportunities
• Employee appreciation events and recognition awards
• Employee wellness initiatives
• Employee feedback and suggestion forums

Position Summary

The Shipping Coordinator provides administrative and operational support to the Superior Dairy Operations team. This position is responsible for coordinating finished product shipping activities, maintaining shipping documentation and records, communicating with carriers and customers, and ensuring the accurate flow of products through the shipping process. The Shipping Coordinator also supports inventory activities, office operations, and cross-functional administrative responsibilities while maintaining compliance with established procedures and systems.

Duties and Responsibilities

Finished Product Shipping

• Receive and check in all incoming trucks and trailers.
• Generate load pick lists and shipping documentation.
• Direct drivers to the appropriate loading and unloading doors.
• Complete shipping manifests upon completion of the load-out process.
• Verify shipping paperwork for accuracy and completeness before driver departure.
• Check out transport drivers and ensure all required documentation is properly completed.
• Communicate schedule changes to dispatch personnel, customers, and transportation providers.
• Verify completion of all shipping tasks through detailed step-by-step logs and documentation.
• Stage drop trailers at loading doors for efficient operations.
• Coordinate trailer loading based on route schedules and delivery requirements.
• Maintain shipping records and transaction documentation in company systems.

Inventory and Administrative Support

• Assist with balancing raw milk receipts and associated documentation.
• Complete routine inventory counts and assist with month-end and year-end inventory cycles.
• Provide vacation coverage for the Office Clerk position.
• Provide vacation relief support for supervisory personnel as needed.
• Perform general clerical and administrative duties to support plant operations.
• Complete additional duties and special projects as assigned.

Qualifications

Education and Experience

• High school diploma or equivalent required.
• Six months to one year of related shipping, logistics, administrative, or clerical experience preferred; or an equivalent combination of education and experience.
• Experience working with Microsoft Dynamics 365 (D365) preferred.
• Experience in a manufacturing, distribution, food production, or dairy environment is a plus.

Functional Competencies

• Strong planning, organizational, and communication skills.
• Demonstrated initiative and desire to learn about the dairy industry.
• Aptitude for acquiring and applying new knowledge.
• Ability to foster knowledge sharing and collaboration across departments.
• Collaborative communication style with internal and external stakeholders.
• Strong attention to detail and commitment to accuracy.
• Ability to utilize sound judgment and make appropriate decisions.
• Capable of managing multiple priorities in a fast-paced environment.

Personal Attributes

• Committed to supporting MMPA's mission and values.
• Open to new ideas and continuous improvement opportunities.
• Drives positive change with a constructive attitude.
• Demonstrates empathy and professionalism when interacting with individuals at all organizational levels.
• Builds authentic and trusting relationships.
• Values diverse perspectives and remains flexible when considering alternative viewpoints.
• Demonstrates curiosity and a willingness to learn from others.
• Adapts positively to changing business needs and work environments.
• Shows passion for personal growth, team success, and continuous development.

Work Environment

This position works in both office and manufacturing environments and requires frequent interaction with drivers, transportation providers, warehouse personnel, operations employees, and customers. The role involves regular coordination of shipping activities and movement throughout the facility to support daily operations.

While performing the duties of this job, the employee is occasionally required to stand, walk and sit for long hours. The employee is frequently required to sit, talk, walk, climb and hear.

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.

This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.

MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.

We are interested in every qualified candidate who is eligible to work in the United States. 

MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. 

We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position.

MMPA is an equal opportunity employer. 

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