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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
SummaryResponsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Review patients' medical benefits and financial responsibility forms. May also arrange services for patients, such as transportation.
Does this position require Patient Care?
No
Essential Functions
-Communicate with patients, families and healthcare providers to gather required information for admission.
-Review and evaluate patient admission requests to ensure eligibility and appropriateness for admission.
-Documents patients personal and medical information in the system ensuring all necessary information is completed and approved prior to admission.
-Coordinate patient admissions with health care providers, insurance companies and other relevant parties.
-Verify insurance coverage and work with patients and families to resolve any issues related to insurance.
-Assist patients and families with any question or concerns related to the admissions process.
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Qualifications
Education
Associate's Degree Healthcare Administration preferred or Associate's Degree Business Administration preferred or High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
hospital admissions/healthcare admissions/Patient registration/Patient scheduling/Patient referrals experience 0-1 year preferred
Knowledge, Skills and Abilities
- Computer proficiency required.
- Highly developed communications and interpersonal skills working with various populations required.
- Excellent attention to detail.
- Strong organizational and multitasking abilities.
- Knowledge of medical terminology and insurance processes.
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Additional Job Details (if applicable)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$19.81 - $28.30/Hourly
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Grade
3
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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