Market Manager

Job DetailsJob Location: Bluffton, SC 29910Position Type: Full TimeSalary Range: $110,000.00 - $120,000.00 SalaryEssential Duties, Tasks, and Functions The duties, tasks, and functions listed below combine to help define this position within the Company but should not be interpreted as exhaustive of all responsibilities the position may require. This position has supervisory responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, tasks, and functions.   Implement and communicate the strategic direction of the organization’s operational goals. Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects and systems. Ensure that all branch departments are appropriately organized and staffed. Monitor and ensure that all departments are adhering to all Company policies and procedures; provide a role model example by following and enforcing all Company safety policies and procedures. Recruit, train, and oversee operational and management-level staff in the department. Provide market intelligence of competitor activities, new competitors, sub-contractors, etc. Assist Business Development team in identifying possible new builder relationships and participating in business development activities as needed along with the Business Development team. Oversee the delivery of excellent customer service within each department as evidenced by company standards and policies. Identify, recommend, and implement new processes, technologies, and systems to increase operational efficiencies, increased branch revenue and profitability, and customer satisfaction. Establish key performance indicators and monitor performance to proactively identify productivity gaps and propose solutions. Interact and communicate effectively with all levels of management, staff, vendors, and customers. Oversee projects, estimate time and materials, supervise subordinates, maintain records and files, and prepare reports. Oversee the work of electricians, including compliance with proper working procedures and electrical assignments. Assist in the estimation of take offs and pricing of electrical jobs. Maintain records on electrical jobs and oversee assignments to appropriate personnel. Assist in coordinating job assignments with other trades, e.g., plumbers, carpenters, etc. Oversee all branch warehouse operations and activities. Advise management team of technical problems concerned with installation, modification, and repair of electrical assignments. Perform financial management duties including generating financial data, estimating and profitability forecasting and managing and executing the branch’s revenue, expense, and profitability goals vs. each year’s established budget. Provide guidance, supervise, train, and evaluate Construction Managers and arrange and coordinate weekly staff meetings to provide effective communication and support subordinate personnel. Represent the company in various civic and community functions to further enhance its image and develop additional business. Validate and document all personnel actions and compensation plans within delegated authority. Drive positive, effective, and productive initiatives that have impact beyond branch operations. Consistently display and encourage behavior consistent with the company’s values. Participate and actively engage in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency. Partners with Human Resources and Safety Director in providing necessary documents and communication related to employee related matters, such as incidents, disciplines, terminations, performance reviews, and leave time. May perform additional functions depending on market demand and branch staffing to provide consistent quality customer service. Other duties as assigned. QualificationsEssential Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the above-listed duties, tasks, and functions. Minimum of five (5) years of construction management experience (or equivalent) with decision-making responsibilities. Three (3) years of successful managerial experience with demonstrated ability in establishing and controlling complex budgets, coordinating multiple responsibilities, delegating daily management of operations activities, and planning for further activities to principal direct reports. Experience in the electrical contracting field is preferred.  Demonstrated managerial experience in setting work priorities for developing, mentoring, and appraising employee’s work performance. Associate’s degree in a technical or engineering-related field or bachelor’s or graduate degree in business, computer science, engineering, mechanical engineering, or equivalent field experience is preferred. Bilingual proficiency in Spanish preferred. Reliable transportation to and from work. Valid US issued Driver's License. A US Driving Record that passes the Company’s insurance carrier’s approval requirements to drive for the Company. Highly proficient in Microsoft Office and financial services programs. The ability to effectively communicate in English, both verbally and written. Working knowledge of Spanish as a second language is desirable. Ability to read and write in English proficiently, including interpreting documents, operating and maintenance instructions, procedure manuals, invoices, shipping/packing lists, and materials lists. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Excellent interpersonal skills needed to communicate effectively with vendors, service dealers, customers, and all levels of company personnel. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. PERSONAL CHARACTERISTICS Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision. Teamwork – The ability to develop a plan with others and achieve results without regard to who gets the credit as long as the company wins. Analysis – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; a hands-on implementer. Communication – Speaks clearly and persuasively in stressful, positive, or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; well-developed negotiation skills; participates in meetings actively and productively. Make compelling presentations and writes well. Cost Consciousness – Works within approved budgets; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources. Strategic Thinking – Develops strategies to achieve organizational goals; understands organization’s strengths and weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions. Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision-making processes. TRAVEL Travel will be largely local to the branch location with occasional trips to the headquarters office in North Charleston, SC.  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential physical demands of the position. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds independently, occasionally lift and/or move up to 25 pounds independently, and rarely lift and/or move up to 50 pounds independently. The employee is regularly required to talk and hear. The employee is occasionally required to smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, tasks, and functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions. The employee is frequently exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts and high, precarious places. The noise level in the work environment is usually moderate. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.