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Automotive Service Manager

AAMCO Transmissions and Total Car Care
Posted 18 days ago, valid for 19 days
Location

Blue Springs, MO, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • An Automotive Service Manager is responsible for managing daily operations, including sales generation, customer communication, and team management.
  • The position requires performing a high volume of warm calls and engaging with customers both in-person and over the phone to generate sales.
  • Candidates must have a minimum of 2+ years of sales experience and a strong commitment to customer service and relationship building.
  • The role offers a competitive salary, ongoing training, and daytime work hours with opportunities for growth.
  • Applicants must possess strong interpersonal skills, the ability to multi-task in a fast-paced environment, and a valid driver's license.
An Automotive Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships, and managing the technical team.

Position Responsibilities:
  • Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
  • Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales.
  • Meet, greet, and recommend services to customers.
  • Manage technician workflow and the status of the customers vehicles’ repairs.
  • Order parts and inventory.
  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.
What We Offer:
  • Competitive salary
  • Ongoing training and field support
  • Daytime work hours  
  • Growth opportunity
Job Requirements:
  • Minimum of 2+ years of sales experience
  • Strong commitment to customer service and relationship building.
  • Ability to communicate and use interpersonal skills at a sustained high level.
  • Capable of multi-tasking and executing in a fast-paced environment.
  • Coachable, honest, and goal-oriented team player.
  • Must have a valid driver's license.



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