Executive Assistant - Hospice of Cincinnati

Location:

Hospice of Cincinnati – 4360 Cooper Rd, Cincinnati, OH 45242

Work Schedule:

• Full Time 
• Day Shift

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Please use the link to view TriHealth’s benefits: https://careers.trihealth.com/what-we-offer/benefits  

To explore more about Hospice and the care we provide click the link below:

 https://hospiceofcincinnati.org/

Job Overview:

This position provides administrative support for the President/CEO; has in-depth knowledge of organizational operations, procedures and policies and personnel; works independently to plan, organize, and schedule work for self; organizes and expedites flow of work through executive office; and coordinates Board activities and other high level meetings, including preparing minutes, meeting materials, maintaining/creating agenda's and meeting scheduling. This position researches, plans, executes, and manages project based work. As well as prepares routine and non-routine special reports including data gathering and summarizing of data, and exercises diplomacy in all facets of the job.

Job Requirements:

Bachelor's Degree (Required)
5 - 7 years experience in a related field (Required)

Job Responsibilities:

Communicates quality issues to staff in a positive manner, coordinating changes and identifying opportunities for improvement. 
Handles check requests and expense reimbursements for Administration cost centers and associated centers as necessary, working with the Accounting Department. Initiates, arranges, processes, and completes travel requests and purchase requisitions as necessary. Schedules and arranges meetings as requested. Prioritizes and completes multiple, high priority tasks within specified timeframes. Takes appropriate action to solve problems within scope of responsibility. Alerts the Management of pertinent occurrences she/he may not be aware of. These include system/service line/personnel events as well as correspondence or messages that requires immediate response. 
Prioritizes all assignments to facilitate timeframes required by involved parties. Duties are performed in a way that is appropriate for an administrative assistant, working independently and with minimal supervision. Attends meetings as requested; writes and types minutes accurately and distributes to appropriate persons within a reasonable timeframe. Creates forms as requested. Sets up and maintains files as needed. Maintains knowledge of the computer and associated software and enhances on an ongoing basis. Answers telephone in a polite and timely manner; accurately transcribes and delivers messages quickly.

Working Conditions:

Climbing - Rarely 
Concentrating - 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Kneeling - Occasionally 
Lifting <10 Lbs. - 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Occasionally 
Pulling - Rarely 
Pushing - Occasionally 
Reaching - Rarely 
Sitting - Consistently 
Standing - Rarely 
Stooping - Occasionally 
Talking - Consistently 
Use of Hands - Consistently 
Color Vision - Occasionally 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Consistently 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community