Driver Supervisor (6765)

Job DetailsJob Location: Bellflower, CA 90706Position Type: Full TimeEducation Level: NoneSalary Range: $26.00 - $26.00 HourlyJob Category: TransportationStatus: Full-Time, Non-Exempt | Payrate: $27.00/Hour | Schedule: Monday - Wednesday 1:00 PM - 9:00 PM, Sunday 5:30 AM - 1:30 PM (Required to pick up another shift during the week [Varies]) Reports to: Program Manager  Department: Emergency Shelter  Region: Orange County    Job Summary: The Shuttle Driver Supervisor is responsible for ensuring the safe transportation of guests to and from the Emergency Shelter Program while supervising a regional team of Shuttle Drivers. This position includes overseeing vehicle maintenance, providing administrative support, and ensuring the safe operation of the fleet vehicles. In addition to transportation duties, this position offers on-site shelter logistics support during downtime or when needed by the shelter’s leadership team, assisting with tasks such as cleaning, laundry, food service, and safety checks.    Essential Duties and Responsibilities:  Shelter Support  Assist in the implementation of daily shelter activities to ensure quality, client-focused, and trauma-informed delivery of services  Encourage and discuss progress toward housing with shelter guests  Assist with shelter set-up, food distribution, and maintenance  Assist with all cleaning duties and safety of facility including emptying trash cans, cleaning up spills, and general groundskeeping  Provide safety and wellness checks  Assist with receiving and verifying orders from vendors, completing tally sheets  Post and update signs and service calendars  Assist in the organization of supplies and facility’s needs  Driving and Reporting  Complete daily maintenance checks and safety inspections  Drive program vehicles in a safe and orderly manner to pre-approved locations  Check that all safety restraints are in working order and are utilized correctly  Maintain the overall cleanliness of the vehicles  Safely load all guests in the safest way possible  Safe and appropriate use of hydraulic wheelchair lifts  Typing and planning daily routes based off several possible drop-off locations  Generate and submit daily route and maintenance reports  Meet transportation goals in a challenging and always changing atmosphere  Management  Coordinate closely with the Mercy House Fleet Manager regarding moving or taxiing fleet vehicles in and out of the area for maintenance services  Schedule drivers’ Paid Time Off, and take responsibility for approving shift changes between drivers and for finding shift coverage when no driver is available  Be available to cover shifts and open positions outside the normal work schedule  Approve official time reports and submit them to the appropriate administrative staff  Train new drivers on routes, equipment, and procedures  Inspect drop-off and pick-up locations for maintenance/cleanliness, and coordinate with the drivers the cleanup of those locations as per the Mercy House Good Neighbor Policy  Coordinate and assign weekly detailing duties with drivers, to ensure clean vehicles inside and out  Provide direct support to both the Mercy House Fleet Manager and the Program Manager  Attend staff meetings as required and attend training workshops as needed  Perform ad hoc projects as appointed by Supervisor  Miscellaneous    QualificationsEducation and Experience  Possess a valid and up-to-date Class C Driver’s License is required  Possess a clean driving record with no limitations and must be comfortable and capable of driving large vehicles (at least 24’ in length) with wide turning ratios  Knowledge of motor vehicle and engine maintenance is required  Previous paratransit experience is preferred  Must be able to demonstrate working knowledge and mastery of a client-focused, trauma-informed, and non-physical de-escalation approach  Ability to work effectively and safely around individuals suffering from active substance abuse and/or mental illness  General  Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others  Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs  Dependability, responsibility, and the ability to communicate effectively and respectfully  Basic computer proficiency in Microsoft Word, Excel, and Outlook, and Internet-based browsers  Fluency in Spanish is of significant value  Physical Requirements  Ability to lift, bend, push, and pull up to 50 pounds  Candidates should be able to remain focused and able to drive safely despite constant distractions