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Client Associate

Gallagher
Posted a day ago, valid for a month
Location

Baton Rouge, LA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Gallagher Benefit Services is seeking a candidate to support branch operations by organizing daily workflow and managing client requests.
  • The role requires a high school diploma or equivalent and at least 1 year of directly applicable experience, with proficiency in Microsoft Office.
  • Key responsibilities include creating documents and reports, maintaining accurate records, and ensuring service standards are met.
  • Candidates with an associate's degree or previous client relationship management experience are preferred.
  • The position offers competitive compensation, comprehensive benefits, and opportunities for career development within a collaborative culture.
Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

How you'll make an impact

  • Support the branch by helping organize daily workflow, keeping client requests moving, and making sure routine service work is handled on time and with care.
  • Use the systems and tools available to create documents, certificates, forms, and reports
  • Help keep records and data accurate so the team can work efficiently.
  • Support production teammates and the wider client service function by following process steps, meeting deadlines, and helping keep service standards on track.
  • Your work will help improve the client experience, support retention, and make it easier for the team to deliver consistent service.

About You

Required:

  • High School diploma/equivalent plus 1 year directly applicable experience.
  • Proficiency in Microsoft Office and basic math skills. 

Preferred:

  • Associate's degree, professional certification, or equivalent training and experience preferred.
  • Previous experience managing client relationships.

Behaviors:

  • Exceptional organizational skills
  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.

 

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)




Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.