SCO Expeditor

About Company:

Southern California Orthopedic Institute

Job Description

Summary: Importing Radiologic exams in to Care Connect.

Essential Duties and Responsibilities include the following (other duties may be assigned):

Imports all CDs into PACS/CC

Digitizes all outside films into PACS/CC

Burn CDs for physicians and patients (special request only)

Assists answering phones in Radiology Department

Handles requests for images & reports

Places orders for re-reads, over-reads, and addendums

Communicates with Radiologists for STAT requests

Manages three different workstations simultaneously to import CD in a timely manner

Requests images from Radnet Remote

Monitors LifeImage inboxes

Prepares and communicates with physician team to ensure images are prepared for upcoming surgeries

Sends surgical images to surgery centers using LifeImage. 

Secondary Job Duties

Assist the Radiology Technicians when needed

MRI Dept. requests

QME/IME: Uploads studies directly to old SCOI PACS 

Medical Records: Uploads medical records requests from film to Epic

Dexa Scans: Uploads to Epic 

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical -- Collects and researches data.

Problem Solving -- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills -- Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service -- Manages difficult or emotional patient situations; Responds promptly to patient needs; Responds to requests for service and assistance.

Interpersonal Skills -- Focuses on solving conflict, not blaming; Maintains confidentiality; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication -- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication -- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork -- Exhibits objectivity and openness to others’ views; Gives and welcomes feedback;

Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Ethics -- Treats people with respect.

Organizational Support -- Follows policies and procedures; Supports organization’s goals and values.

Judgment -- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing -- Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans.

Professionalism -- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions

Quality -- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity -- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability -- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality -- Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Dependability -- Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative –- Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience - Six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. 

Reasoning - Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills - To perform this job successfully, an individual should have knowledge of SCOI Database software and Word Processing software.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.