BDC Sales Manager- Larry H. Miller Chrysler Jeep Dodge Ram

IMMEDIATE OPENING — RARE BDC / INTERNET DIRECTOR LEADERSHIP OPPORTUNITY

High-Volume Automotive Leadership | Avondale, AZ
Income Potential: $175,000–$225,000+ Annually

Larry H. Miller, an Asbury Automotive Group dealership, is selectively recruiting an elite BDC / Internet Director for a rare leadership opportunity to lead and grow a high-volume automotive digital sales operation.

We are looking for a performance-driven leader who can maximize every opportunity from internet leads, inbound calls, CRM follow-up and database mining while delivering a best-in-class customer experience.

WHAT WE'RE LOOKING FOR

• Proven high-volume automotive BDC / Internet Director experience
• Expert command of CRM processes, lead management and digital retail
• Strong appointment set, show and closing performance
• Ability to maximize internet, phone and database opportunities
• Proven recruiting, training and team-development ability
• KPI-driven leadership with strong accountability
• Customer-centric mindset focused on creating Customers for Life
• Verifiable professional references required
• Resume must demonstrate strong employment tenure and verifiable performance

A RARE OPPORTUNITY

Join a state-of-the-art Avondale automotive operation with the technology, inventory, resources and leadership support to perform at an elite level. This is a rare opportunity for a proven BDC / Internet leader seeking a larger platform, significant earning potential and long-term career advancement.

$175K–$225K+ INCOME POTENTIAL | CAREER ADVANCEMENT | WE PROMOTE FROM WITHIN

Qualified candidates should apply with their resume and verifiable professional references for confidential consideration.

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. 

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

• Make and receive a high volume of inbound/outbound calls  
• Respond to phone inquiries in an efficient professional manner
• Reply to on-line email leads and requests for sales information within store’s standards
• Maintain a log of daily activities and completed daily tasks
• Set appointments as necessary
• Follow up with customers to confirm appointments
• Utilize the manufacturer’s prospecting and marketing tools if applicable
• Maintain a log of customers who visit the dealership
• Previous experience setting up/running/managing an Automotive BDC is required
• Previous experience with Internet/Web response centers is a plus
• Previous CRM experience is a plus
• Previous experience with Website/SEO/SEM knowledge is a plus
• Great communication and customer service skills is required
• Excellent phone presence is required
• Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
• Prior sales, call center, or BDC experience required
• Ability to speak multiple languages is a plus
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

• Semi Monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

INDMANAGERDST