Overnight Dispatcher

Overnight Dispatcher - Full-Time and Part-Time | Atlantic City

Since 1929, the Geiger family has provided luxury transportation across the Tri-State area. Geiger's Limousine & Transportation is hiring full-time and part-time Overnight Dispatchers for our busy Atlantic City office.

Schedule Overnight shifts, full-time and part-time positions available. We operate 24/7, so weekend and holiday availability is required.

Responsibilities

• Direct and support a team of professional chauffeurs
• Receive, confirm, and enter all reservations accurately in our dispatch system
• Record thorough, accurate trip notes
• Create and organize schedules
• Manage a multi-line phone system, computers, printers, and time clock
• Investigate and resolve customer inquiries and complaints in a timely and empathetic manner

Requirements

• At least 2 years of experience in a dispatch center strongly preferred
• Reliable availability for overnight shifts
• Professional telephone etiquette at all times
• Excellent verbal communication skills
• Ability to multi-task in a fast-paced environment
• Takes initiative and solves problems independently
• Proficient with computers and able to learn new software quickly - we use Santa Cruz Dispatch and will train the right candidate

Personal Attributes Friendly, enthusiastic, positive attitude, good communicator, meticulous, proud, professional, accountable.

Our Core Values

• Connection - We understand who we serve and connect with them during each customer experience.
• Courteous - We provide world-class customer service.
• Competent - We master our role through our abilities and experience to provide a safe and comfortable customer experience.

Qualified and interested candidates, please submit a cover letter and resume for consideration.