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Responsible for the smooth and efficient operation of the Casino Cashiering department during assigned shift, ensuring compliance with company policies/procedures and all State and Federal regulatory requirements.
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
DIRECTLY SUPERVISES:
Supervisor Cashier Casino/Shift Manager Dual Rate
Supervisor Cashier Casino
Technician Slot/Cage Senior
Supervisor Cashier Casino-PT
Salary rage $68K – $72K
Responsibilities
Ensures the integrity and overall accuracy of the department including the daily reconciliation of the banks, monitoring of all variances and reporting of all variances in excess of $500.
Maintains compliance with Anti-Money Laundering procedures
Monitor activities that could affect the efficiencies and effectiveness of the department, including the internal control environment
Troubleshoots when problems arise and assists all department employees in the performance of their duties
Continually monitors the operation to ensure scheduling of all personnel is adequate to cover business demands
Ensures superior customer service is delivered at all times
Coordinates with other departments to ensure total guest satisfaction and efficient operation
Ensure supplies and equipment necessary to the operation are maintained to assure efficiency
Handles all customer concerns that have been escalated and follows through for resolution
Assists with the recruiting, interviewing and hiring of all Cashiering staff
Assist with development and maintain departmental training programs
Makes and implements cost effective recommendations for streamlining operating process for the purpose of building employee engagement and exceeding customer expectations
Ensures internal control submissions and department policy and procedures are adhered to
Completes special assignments for management as required
Established and endorses the business and service objectives, in accordance with Caesars Ent. Mission, Vision and Values
Participates in the supervision, operation and /or support of the multi-casino Bad Beat system.
Qualifications
College degree in business preferred or related work experience required. Minimum two years’ experience supervising a Casino Cashiering department. Must be able to demonstrate proficiency in basic computer skills. Must be able to obtain a NJ Casino Key License. MDF REQUIRED AND WILL BE SENT
Must possess strong written and verbal communication skills
Excellent interpersonal and communication skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
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