Office Receptionist

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking a friendly and organized Office Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This role combines front office support, customer service, and administrative responsibilities and is ideal for someone who enjoys helping others and maintaining an organized workplace.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct them to the appropriate team members.
• Respond to routine questions and provide general information.
• Assist with scheduling and basic office coordination.
• Support customer inquiries and follow-up requests.
• Maintain an organized and welcoming reception area.
• Assist with routine administrative tasks and paperwork.
• Maintain accurate visitor and office information.
• Communicate customer and visitor needs to appropriate team members.
• Help ensure front office activities run smoothly.
• Support general office organization and daily operations.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on office and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Excellent organizational and multitasking abilities.
• Strong attention to detail.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Ability to handle multiple responsibilities professionally.
• Previous receptionist, front desk, customer service, office, retail, or hospitality experience is a plus but not required.

Additional Information

• Competitive Salary: $53,000 – $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.