Overview
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support.
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The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
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Responsibilities
- Deploy, support and maintain mixed vendor network infrastructure
- Document and publish standards and designs
- Assist ICE staff with problem solving and escalation procedures
- Understand and follow operational policies/procedures and promote adherence to same
- Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure
- Collaborate and work closely with all other IT teams
- Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents
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Knowledge and Experience
- Bachelor of Science Degree in Computer Engineering or related field
- In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment
- Extensive network routing protocols and troubleshooting skills in BGP and OSPF
- Experience with switching protocols - L2/L3 Vlans, Spanning tree
- Strong Knowledge of NAT, route maps/ACLs, and routing policies
- Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON)
- Strong knowledge and experience developing in Python
- Proficient with GIT for software collaboration and version control
- 3+ years’ experience hands on support and troubleshooting of production networks
- 3+ years' experience with design and implementation on complex works
- Running and analyzing sniffer traces with deep TCP/IP protocol understanding
- Basic Unix/Linux system administration
- Excellent communication and documentation skills
- Excellent customer service attitude
- Ability to operate effectively and professionally under pressure
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Preferred Skills
- Experience working with wireless technology
- Experience working with Firewalls and Load balancers
- Expert level network certifications
- Firewall and Load Balancer advanced certification
- In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details)
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Learn more about this Employer on their Career Site
