Job Title: Clerk - Youth Diversion (1420)

Program: Youth Diversion

Location: Amarillo, TX

Salary: $15.66 / hour

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.
TPC Full Summary of Benefits FY2027

Position Overview:

Texas Panhandle Centers is seeking a Clerk (1420) to deliver trauma-informed care and clerical support functions in the Family & Youth Diversion program for clients across Amarillo and the surrounding service area of the Texas Panhandle.

Key Responsibilities:

Maintain ethical and professional communications at all times using respectful trauma-informed care language.
Maintaining the front desk at TPC’s Children's Behavioral Health department.
Schedule appointments and answer phone calls.
Complete financial assessments and assist families when accessing services within the program.
Work with team members to ensure all data components are completed.
Organize daily tasks to support the required grant measures within the program.
Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

Education & Credentials (Required):

High School Diploma or GED.
One semester (12 credit hours) of accredited college work, OR a minimum of 8^th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).
6 months of clerical work experience.
Basic computer skills in Microsoft Office.
Valid Texas Driver’s License with an insurable driving record.
At least 18 years of age.
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.

Preferred Qualifications:

Bilingual (English/Spanish) is a strong plus.

Texas Panhandle Centers is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site