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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & BrownĀ is seekingĀ anĀ Account CoordinatorĀ to join our growing team inĀ Atlanta, GA!āÆāÆĀ
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The purpose of the Account Coordinator is to aid and assist the service department with Brown & Brownās 95% client retention standards through the timely and accurate completion of ongoing eligibility defined as processing of new hires, terminations, qualifying events, open enrollment elections, EDI / API error corrections, and COBRA. Process adds, terminations, renewals within COBRA vendor systems, as well as performing client setup/termination with our preferred vendor partner. MaintainĀ accurateĀ data entry in all Employee Benefit Agency Management systems, upkeep of various department documents. Support the service team with printing projects, and execution of client compliance deliverables. Serve as back-up support for the front desk.Ā
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How You Will Contribute:āÆāÆĀ
Operate a personal computer andĀ appropriate softwareĀ packages. Above average skills with Excel,Ā PowerPointĀ and Word documents.Ā
Must be responsive to all emails.Ā Communicating client updates every 2 business days unless an extended deadline has been communicated.Ā Ā
Capturing,Ā managingĀ and inputtingĀ accurateĀ data into our Benefits Agency.Ā Management (BAM) system(s), as well as externalĀ partnerāsĀ systems.Ā
Comfortability with various technology and carrier platforms for data extract and entry.Ā
Comfortability with excel for the purpose of manipulating census data.Ā
Support Account Managers with printing presentations and open enrollment materials which mayĀ impactĀ ability to work remote on scheduled days during peak renewal seasons.Ā
AssistĀ with team projects.Ā
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Licenses & Certifications:āÆāÆĀ
Ability to obtain Life and Health License within 1stĀ month of employment.Ā
Life and Health Licensed (preferred).Ā
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Skills & Experience to be Successful:Ā
1 year of industry and/or professional experience.Ā
High School diploma or equivalent.Ā
Proficient with MS Office Suite.Ā
Exceptional telephone and written demeanor.Ā
Ability toĀ maintainĀ a high levelĀ of confidentiality.Ā
Adaptation and ease of navigation through a variety of systems including: our Agency Management System(s), intranet, carrier, third party administrators,Ā payrollĀ andĀ benefitsĀ administration systems.Ā
Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, bindingĀ machines, etc.).
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceĀ Ā
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementĀ
- Mental Health & Wellness: Free Mental Health &Ā Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Ā
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be YourselfĀ Ā
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, āThe Power to Be Yourselfā.Ā
Learn more about this Employer on their Career Site
