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Executive Assistant for a Food and Beverage Business in the US (Home Based Full Time)

Virtual Coworker
Posted a month ago, valid for 10 days
Location

Somers Point, NJ, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job requires monitoring and responding to multiple company email addresses related to customer orders and inquiries across 6-7 locations.
  • Candidates should have experience in customer service and administrative tasks, with a minimum of 2 years in a relevant field.
  • The role involves managing the company's online reputation by responding to reviews on platforms like Google and Yelp.
  • Additional responsibilities include writing newsletters, conducting market research, and developing standard operating procedures.
  • The position offers a salary of $45,000 per year.
• Monitor and respond to multiple company email addresses in a timely manner (customer orders, inquiries, complaints across 6-7 locations)
• Follow up with customers and coordinate order placement across multiple locations
• Respond to company reviews on Google, Yelp, and other platforms; manage reputation across all locations
• Write weekly employee newsletters and monthly customer newsletters (with help from AI)
• Manage market research and customer surveys
• Develop and maintain standard operating procedures and checklists
• Organize and manage spreadsheets and documents
• Handle administrative tasks including making calls and scheduling appointments
• Support customer service operations





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