Position Type: Full-Time

Schedule: Monday–Friday

Department: Accounting / Accounts Receivable

We are seeking an experienced and detail-oriented Accounts Receivable & Collections Specialist with a strong background in customer collections and past-due account management. This position will focus heavily on contacting customers regarding outstanding balances, resolving payment issues, maintaining accurate account records, and helping reduce aging receivables.

The ideal candidate is professional, persistent, organized, and comfortable having difficult conversations regarding past-due accounts while maintaining positive customer relationships.

Responsibilities

Manage and follow up on past-due customer accounts
Make outbound collection calls and send follow-up emails regarding outstanding balances
Review A/R aging reports and prioritize collection activity
Communicate with customers regarding overdue invoices and payment status
Establish payment arrangements when authorized
Research and resolve billing and payment discrepancies
Document all collection activity and customer communications
Process and accurately apply customer payments
Research unapplied or incorrectly applied payments
Send invoices, statements, and collection notices as needed
Maintain accurate customer account information and collection notes
Assist with account reconciliations
Escalate seriously delinquent accounts when appropriate
Work closely with accounting, sales, and management to resolve account issues
Assist with month-end A/R and collection reporting

Requirements

Previous Accounts Receivable and collections experience required

Strong experience collecting on past-due accounts

Comfortable making frequent outbound collection calls

Professional and confident telephone and email communication

Ability to be firm and persistent while maintaining professionalism

Strong attention to detail and organizational skills

Experience researching account discrepancies and resolving payment issues

Strong data-entry and computer skills

Ability to manage a high volume of customer accounts and competing priorities

Experience with accounting or A/R software preferred

Ability to maintain confidential financial and customer information

Ideal Candidate

We are looking for someone who understands that successful collections require consistency, follow-through, documentation, and strong communication. The right candidate will be comfortable taking ownership of their accounts, staying on top of outstanding balances, and working directly with customers to secure payment and resolve issues.

Apply today with K&R Staffing HR Consulting.

Visit KRSHRC.com to apply and view current opportunities.

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