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Job Purpose:
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The Forward Independent Repair Engineer (FIRE) reports to the ASM of the FIRE Team and is an independent leader responsible for repairing/maintaining equipment accurately, in a timely fashion, in areas where there is little to no local engineering presence. This role focuses on adaptability, aptitude, prompt decision making, and impeccable communication with internal and external sources. This role is often seen as āThe face of BMIā and therefore demands professionalism, determination, and accountability in the absence of direct leadership. The expected base compensation for this role is $95,000-$135,000 and based on experience level.Ā
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Duties and Responsibilities:
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- Deploy to remote customers where there is little to no local engineering support
- Work directly with Global Online Support Team (GOST) to triage and plan for repair/PM travel
- Provide OJT to local engineering staff when assisting with repairs/PMs on their equipment
- Manage personal travel within BMI outlined travel policies
- Work on equipment outside of scope/comfortability using remote assistance
- Independently maintain preventative maintenance workload
- Provides input on corrective action where financial loss can be corrected
- Communicate with management with any overload/burnout concernsĀ
- Other work-related duties as needed.
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Qualifications:
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- Associate or Bachelorās degree in Electronics, Biomedical Engineering, or related field; equivalent military or technical training considered.
- Minimum 7+ years of experience servicing medical imaging equipment (multi-modality preferred).
- Demonstrated expertise in remote troubleshooting, networking, and system diagnostics.
- Strong understanding of DICOM, PACS, and connectivity principles.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively within a global team environment.
- Willingness to travel up to 85%, domestically, as required
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Physical Requirements:
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Sitting for long periods of time and standing for long periods of time.
Occasional lifting 50+ lbs. of items
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Direct Reports:
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N/A.
Why Join Us?:
- Medical, Dental, Vision Insurance
- Basic Life Insurance, Voluntary Term Life and AD&D
- Short- & Long-Term Disability
- Health Savings Account (HSA)Ā
- Flexible Spending Accounts (FSA)
- Employee Referral Program
- Employee Assistance Program
- Hearing Discount Program
- Paid Service Training/Development
- Paid Time Off
- 12 Paid Holidays
- 401K Match
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